Sunday, 30 June 2013

What I do in the hospital - volunteer workers dont save lives, but they can help towards change

What do I do at the hospital?

Well, obviously I have no qualifications in health care or anything above A levels, so I can’t be given much responsibility, especially in a hospital environment where small mistakes can result in big problems. My job is to assist the health care workers and nurses in whatever ways I can.

Yes, most of the time, time I’m doing menial tasks, like paperwork, changing sheets and collecting prescriptions. But this is the health care professionals job, and if they weren’t there, taking care of the small, day to day workings of the hospital, then the nurses wouldn’t be able to do their jobs properly.
Volunteer work is never going to be lots of fun, and a lot of the time it can be very boring, but I think that learning to put yourself to one side to assist others is a valuable lesson. It teaches you to be less selfish, and not think ‘what can this do for me’ but ‘what can I do for others’.


So, on a daily basis my usual jobs include:
Welcoming new patients to the ward, showing them around and to their rooms, confirming their basic info and  giving them wristbands and lanyards.

Changing rooms, cleaning the beds and remaking the beds. I also clean the patients tables, handrails etc, which helps prevent the spread of diseases

Collecting prescriptions from the pharmacy and delivering memos for extra drugs to the pharmacy staff. Taking blood samples to the lab and collecting results.

Taking patients to different areas of the hospital, such as consultants, CT scans, X-rays or rehab. I enjoy this because I like to chat to the patients and specialized staff, particularly in the imaging rooms, because I find the process interesting and I’ve made good friends with a lovely X ray man. The rehab staff are also very nice and I enjoy seeing patients abilities improve with their help.

Cleaning the nurses equipment and restocking things like syringes, bandages etc. I enjoy spending time in the nurses’ station because they are all very lovely and many of them are interested in me and like to chat.

Obviously, some paperwork is impossible because I only know the two phonetics alphabets and about 15 common kanji, but I help out with things such as filing away patients records, stamping ward references,  and entering in basic patient data.

We also get the opportunity to work in the rehab ward, where we draw with the patients and help them improve their motility, and the kitchen, where we prepare the patients food.

We get to watch operations twice a month, which is always very exciting,  if a bit disgusting. We got the opportunity to accompany a community nurse on a home visit, which was very interesting, and the patients was really lovely, I enjoy any chance to experience more of real Japanese life.


My favourite part of working on the wards however, is the opportunity to talk to the patients, partially because it helps improve my Japanese, but also because some of the patients don’t have many or any visitors.
The nurses do what they can for these patients, but they don’t have much spare time on their hands, so I’m very glad that I’m there to help.

Sometimes the patients are very old or ill, and so can’t converse properly. In these cases I will tell them about myself and England, or draw for them. On a few occasions patients have called me to their rooms to play games (Othello in particular) or show me something (like origami or Japanese crochet).
They enjoy my company in particular because I’m a novelty, and something that breaks the monotony of hospital life, and they also like to try and teach me more Japanese.

Its very common to see, in particular old ladies, whose husbands have died, and they have no children, or their children cannot visit, who will be in the hospital for a long time. It’s very sad, but I think it reaffirms my reasoning for coming here.

Volunteer workers aren’t going to change the world or save lives.
But making a hospital stay a little less scary and lonely for one old lady, is enough justification for me.